Question 1

What is NeoFinQ?

Accepted Answer

NeoFinQ is a financial discovery platform that helps you compare RBI-regulated personal loans and credit cards with personalized recommendations.

Question 2

Is NeoFinQ free to use?

Accepted Answer

Yes. Browsing, eligibility checks, and tools are free. Partners may charge fees on products they offer — always disclosed before you apply.

Question 3

Will checking eligibility hurt my credit score?

Accepted Answer

We use soft checks where possible. A hard inquiry may occur only when you submit an application to a lending partner.

Question 4

Who provides the loans?

Accepted Answer

Loans are offered by RBI-regulated NBFCs and banks in our partner network. NeoFinQ is not a lender.

Question 5

How do I delete my account or data?

Accepted Answer

Contact support@neofinq.com or visit Profile settings when logged in to request account deletion.

Question 6

How do I contact support?

Accepted Answer

Email support@neofinq.com, call +91 XXXXX XXXXX, or visit our Support page. Hours: Mon–Sat, 9 AM–7 PM.

Frequently Asked Questions